Course Contents
The course contents are as follows:
Unit I. Communication fundamentals
- Analyzing communication
- Communication codes and meaning
- Intercultural communication
Unit II. Communication and organizations in context
- Organizational culture and communication
- ICT in organizations
- Organizational structure and communication
Unit III. Written communication in organizations
- Business writing: planning and organizing
- Effective writing style
- Effective design and visual aids
- Effective business documents
Unit IV. Interpersonal communication in organizations
- Effective interpersonal communication: defining interpersonal skills
- Interpersonal skills in action: communicating face to face
- Meetings and presentations
- Building effective teams
Unit V. Communication and change
- Understanding organizational change
- Making communication work: summary principles
The course offers the following features:
- Practical examples and theoretical principles
- Alternatives and controversies
- Multicultural and structural factors
- Use of information technology
Teaching Method
The method suggested is a mix of lectures, workshops, discussions and presentations. Emphasis should be given to do all the exercises so that students will apply the principles studied in the class practically in the exercises given. The summaries will present the main points of the chapter, and it is important to deal with the discussion questions given at the end of each chapter.
