Unit 1: Introduction : LH 6
Understanding Psychology – concepts, goals of psychology, major perspectives in psychology (behavioral, cognitive, biological, evolutionary, developmental, psychodynamics, and social and cultural). Psychology 2000 – trends for new Applications of psychology in everyday life.
Research methods in Psychology
- Observation – naturalistic observation, case studies, survey
- Correlation method
- Experimental method
Unit 2: Perception, Social Thought and Behavior : LH 6
- Concepts, factors influencing Perceptual organization. Constancies and Illusions;
- Person perception – Concept, Kelly’s attribution theory, Impression Formation; Perceptual error and biases
· Social behavior
- Persuasion, ii) attitudes, iii) prejudices and techniques to reduce it
- Social influences- i) conformity, ii) compliance, iii) obedience (Milgram’s experiment)
Unit 3: Motivation and Emotion : LH 6
- Motivation - concept, motivational cycle, types of motives – primary and Motivational theories – drive theory, arousal theory, expectancy theory, goal-setting theory, and equity theory.
- Emotion – concept, types of emotions, external constraints on emotion – organizational influences and cultural Gender and emotion.
Emotional labor – felt emotion vs. displayed emotion.
Organization behavior applications of emotion – ability and selection, decision-making, creativity, interpersonal conflict, deviant workplace behaviors, Implications of emotion for managers.
Unit 4: Learning : LH 6
Concept and Importance
- Models of learning-behavioral models (classical and operant conditioning), cognitive model (social/observational learning).
- Application of learning theories
- Shaping behavior - positive reinforcement, negative reinforcement, and punishment
- Schedule of reinforcement
- Behavior modification
Unit 5: Memory and Forgetting : LH 7
- Memory – concept, memory process (encoding, storage, retrieval)
- Memory system – sensory memory, short-term memory, long-term memory (Atkinson and Shiffrin model)
- Contemporary approaches to memory – working memory, long-term memory modules: declarative memory (semantic memory and episodic memory,) and procedural memory,
- Forgetting – concept, causes of forgetting – i) decay, ii) inhibition (proactive and retroactive), iii) memory dysfunctions – Alzheimer’s disease, amnesia – retrograde amnesia and anterograde
Unit 6: Thinking and Problem Solving : LH 6
- Thinking – concept, elements of thought – mental images and concepts
- Creativity – concept ,stages of creative thinking
- Reasoning – algorithms and heuristics
- Problem solving – concept, stages in problem solving, methods of problem solving, factors affecting problem solving - functional fixedness and mental set
- Decision-making – Concept, common biases and errors in problem solving - i) over- confidence, ii) anchoring bias, iii) availability bias, iv) confirmation bias, v) representative bias, vi) escalation of commitment, vii) hindsight bias.
Unit 7: Human Intelligence : LH 6
- Intelligence-Concept , major approaches of intelligence - Two-factor theory, Group factor theory, Gardner’s theory of multiple intelligence, Sternberg’s Triarchic theory, Cattle’s Fluid and Crystallized Variation in intellectual ability – mental retardation and intellectually gifted. Role of heredity and environment.
- Emotional intelligence: Concept, Goleman’s dimensions of emotional Emotional intelligence in work place. Applications of emotional intelligence .
Unit 8: Personality : LH 5
Concept, determinants – heredity, environment and situation. Personality traits -MBTI and Big Five Models, personality attributes influencing organization behavior. Measurement of personality-objective method (MMPI), and projective methods (RT and TAT),Personality and Behavior in Work Setting