Introduction to Management Syllabus - BCA (TU)

Course Objectives

This course aims to impart the basic management knowledge, and skills to the students so as to enhance their managerial capabilities and enable them to apply in the practical field.

Course Description

This course contains Introduction to Management, perspectives in management thought, emerging issues and challenges in management, management functions like planning, leading, controlling, organizational change and development, communication, emerging issues in quality management, technology and management.

1. Introduction : 4 hrs

Management: concepts, meaning and functions. Types of managers. Managerial roles and skills. Organization and management. Changing perspectives of organization.

2. Perspectives in Management   : 7 hrs

Classical Perspective: scientific management, administrative management and bureaucracy. Behavioral Perspective: Hawthorne studies, human relations movement, and emergence of organizational behavior. Quantitative Perspective: management science and operations  management. Integrating perspectives: systems and contingency perspectives. Emerging management issues and challenges.

3. Planning and decision making : 7 hrs

Concept of planning, Levels of Planning: Strategic. Tactical and operational. Steps in Planning. Tools for planning. Decision Making: meaning, types and process. Decision making conditions — certainty, risk and uncertainty.

4. Organizing : 9 hrs

Concept of organizing, process and principles of organizing. Organization Architecture: vertical   differentiation — tall versus flat hierarchies, horizontal differentiation — functional structure,     multidivisional structure, geographic structure, and matrix structure. Aut rity: line authority and staff   authority. Delegation of authority. Centralization, Decentralization and Devolution: meaning, reasons,   advantages and disadvantages. Staffing: concept and importance.

5. Leading and communication : 7 hrs

Concept and qualities of leadership. Transformational and transactional leadership, Leadership Styles: autocratic, democratic, and participative. Concept of managerial ethics. Motivation: concept, importance, and techniques. Communication: meaning, process, and networks. Types of communication, Barriers to effective communication.

6. Controlling and total quality management  : 5 hrs

Concept, purpose, Process and types of controls. Essentials of effective control systems. Control tools and techniques. Quality: Concept and importance. Total Quality Management: concept, components, principles, tools and techniques. Emerging issues in quality management.

7. Organizational Change and Development  : 5 hrs

Concept and nature, forces, paradigm shifts and areas (structure, technology, business process and behaviors) of organizational change. Resistance to change. Overcoming resistance to change. Concept of Organizational Development

8. Technology, Organization and Management  : 4 hrs

Concept of technology, approaches to technology and organization, social networking, use of technology in people management,

References

Charles W.L. Hill and Steven L. McShane, Principles of Management, Tata Mc-craw-Hill Company, New Delhi.

Griffin, Ricky W., Management. AITBS Publishers and Distributors, New Delhi. 

Hitt, MA., J.S. Black and Porter, L.W., Management, Pearson Education, New Delhi 

Laurie J. M. Management and organizational Behaviour, Pearson, New Delhi