Unit I: The Nature of Management 10 hours
Introduction to Management: Definition; Characteristics of management; Principles of management; Process and functions of management; Managerial hierarchy and levels; Managerial Skills and roles; Emerging issues and challenges for management.
Management Theories: The classical, behavioural, management science, systems, contingency, and contemporary perspectives on management.
The Environmental Context of Management: Concept; Organization-environment interface; Types and components of organizational environment; Emerging business environment in Nepal.
Unit II: Planning and Decision Making 7 hours
Organizational Goal Setting and Planning: Organizational goals – purpose and functions; The planning function – planning system, methods, types, and steps in the planning process; Concept of strategic planning - situational analysis; Tools to aid strategic planning.
Managerial Decision Making: Concept; The decision making process; Types and conditions of decision making; Group decision making; Techniques to aid decision making.
Unit III: Organizational Structure and Staffing 10 hours
Organizational Structure and Design: Principles, process, and approaches to organizing; Organizational design – major types; Departmentation; Authority, power and responsibility; Delegation and decentralization of authority; Informal organization; Emerging concepts in organizing and design.
Staffing: Concept, objectives, importance and components of staffing; Human resource management system.
Unit IV: Mobilizing Individuals and Groups 11 hours
Leadership: Concept and functions; Leadership versus management; Qualities of good leadership; Leadership traits and styles; Approaches to leadership.
Managing Work Teams: Concept, importance, types, and formation of work groups; Team management – concept, types and strategy for effective team management; Organizational conflicts – concept, types, and sources; Conflict management strategies and techniques.
Employee Motivation: Concept and types; Theories of Maslow and Herzberg; Techniques of employee motivation.
Interpersonal and Organizational Communications: Concept and purpose; Communication network and process; Communication flows; Types of communication; Barriers to effective communication; Enhancing organizational communication.
Unit V: Management Control System 5 hours
Control System: Concept, types and process; Features of effective control; Managing information for effective control; Techniques of control.
Quality Management: Concept and principles; Quality control – concept and methods; Total Quality Management – concept and techniques; Factors affecting control; Deming management; Emerging quality management issues and challenges.
Unit VI: Organizational Change and Development 5 hours
Organizational Change: Concept; Forces for change – internal and external; Need for planned change; Process of planned change; Resistance to change; Causes of resistance; Overcoming resistance to change; Implementing and monitoring the change process.
Organizational Development: Concept, objectives, key benefits, OD activities and process.