Business Communication Syllabus - BHM (TU)

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Course Description

Course Objectives:

The objectives of the course are to enable students to: increase confidence and fluency in speaking, improve accuracy to enable clear communication of ideas, develop understanding of grammar, interact in a multi-cultural environment, work on writing, reading and listening skills, focus on student's personal needs and objectives and develop specific skills in communicative English

Course Description:

This is a course in English for the workplace. It is for mature learners who need to improve their communication skills in English. It takes a fresh and constructive approach to the way students use language, and deals in depth with skills taught only at higher levels. The Business Communication course contains two components: I. Communication, and II. Business Composition. The weight age for each component is 50%.

Unit Contents

I.   Communication (50%) Course Details

Unit I: The course is organized around nine broad communicative themes:                                                                                                                                             LH24

  • Requests
  • Opening and closing
  • Non-verbal communication
  • Exchanging information
  • Social interaction
  • Conversation strategies
  • Presentation
  • Expressing feelings
  • Case study
  • Interaction
  • Active Grammar
  • Listening


Students should be encouraged to try out a broad range of hands-on communication activities. Some of the Major features of the course include:

  • Language focus, dealing with a major area of grammar
  • A section on various areas of grammar and exercises to practice them
  • Interaction with pair work and information gap activities
  • Listening comprehension tasks

Prescribed Book

Viney, Peter, and Karen Viney, Handshake: A course in communication Student's Book. Oxford: OUP, 1996.

Reference Books

Oxford Advanced Learner's Dictionary of Current English. Eighth Edition. Oxford: OUP, 2010. Viney, Peter, and Karen Viney. Handshake: A course in communication. Work book. Oxford: OUP,


Viney, Peter, and Karen Viney. Handshake: A course in communication. Teacher's Book. Oxford: OUP, 1996.


II.    Business Composition (50%) The Course

The course concentrates on presenting the skills students need when they write in English in business

situations. To listen, speak, read, or write, knowledge of English vocabulary and grammar is needed; but these aspects of language are not specific to business communication.


The main objectives of the course are to enable students to

  • put ideas in order
  • group ideas into paragraphs
  • write apt introduction and conclusion
  • show relationship between ideas
  • present attitude clearly
  • edit out irrelevant materials
  • punctuate correctly



Course Contents

Unit I: With an eye to the kinds of writing students in business are mostly in need of doing, the contents of the course are listed below                                                                                                                                             LH24

  • Informal letters
  • Formal letters
  • Reports
  • Brochures and guides
  • Articles
  • Instructions
  • Writing a story
  • Business letters and memos

Prescribed Book

Coe, Norman, Robin Rycroft, and Pauline Ernest. Writing Skills: A Problem-Solving Approach.

Cambridge: CUP, 1983.

Suggested Teaching Method

Students learn a lot by working together in groups to solve a problem or make a decision. Learners should share their knowledge, compare their opinions, and discuss their ideas in small groups. The instructions for each exercise in both the textbooks include suggestions about ways of working with the material, and the teachers can adopt or adapt those suggestions according to their own ideas and circumstances. A number of ideas for teaching are also given in the teacher's manual. Students will be evaluated in terms of the skills presented in the books.

Text and Reference Books

Reference Books

Oxford Advanced Learner's Dictionary of Current English. Eighth Edition. Oxford: OUP, 2010.

Coe, Norman, and Robin Rycroft. Writing Skills: A Problem-Solving Approach. Teacher's Book.

Cambridge: CUP, 1983.

Leech, G.N., and Jan Svartvik. A Communicative Grammar of English. Third Edition. London: Longman, 2002.

Download Syllabus
  • Short Name N/A
  • Course code ENG 203
  • Semester Second Semester
  • Full Marks 100
  • Pass Marks 45
  • Credit 3 hrs
  • Elective/Compulsary Compulsary