Organizational Behavior Syllabus - BHM (TU)
View and download full syllabus of Organizational Behavior
Course Description
Course Objectives
This course aims to familiarize the students with the fundamentals of organizational behavior in the hospitality industry. It also enables the students to function more effectively in their present and future roles as managers in Hospitality industries.
Course Description
Introduction, Organizational Behaviour: Meaning and Definition of OB, Importance, Emerging trend of OB, Basic Disciplines contributing to the field of OB. Concept of UIB, process of human thinking, attitudes and its components. Perception, factors influencing perception, learning, selected theories, learning principles, personality, personality traits and attributes influencing OB, Motivation, Theories of motivation, concept and determinants of Job satisfaction. Group concept, Leadership styles and theories, communication, communication process, communication channels and barriers, Conflict: Nature and sources
Unit Contents
Course Details
Unit 1:Introduction LH 7
Introduction, Concept and meaning of Organizational Behaviour, Importance of Organizational Behaviour, Disciplines contributing to the field of OB , Anthropology, Psychology, Social Psychology, Sociology, Levels/Scope of OB, Critical Behavioral issues confronting the managers, Emerging issues of OB in managing Hospitality Industry.
Unit 2: Understanding Individual Behaviour LH 4
Introduction, Concept of understanding individual Behaviour, Behaviour as an Input- output system, A simple mental process (steps in the process of Human thinking), Attitudes: Concept and Components
Unit 3: Perception and Learning LH 7
Introduction, Concept of perception, Factors influencing perception, Learning: Concept and Significance, Selected theories of Learning (Classical, Operant and cognitive), Principles of Learning, Factors influencing Learning
Unit 4: Personality LH 4
Introduction, Concept/Meaning of Personality, Personality traits and characteristic, Personality and Behaviour, Major personality attributes influencing OB, Personality traits contributing to the managers of Hospitality industry
Unit 5: Motivation and Job Satisfaction LH 7
Introduction, Concept/Characteristics of Motivation, Theories of Motivation, Maslow's, Herzberg's, Alderfer's and McClelland's theory, Techniques of motivation/motivation in action, Concept/ Determinants of Job Satisfaction
Unit 6: Groups and Leadership LH 8
Introduction, Concept/features/importance of Group, Types of Group, Concept of Leadership, Leadership Style, Theories of Leadership, Trait theories, Behavioural theories, Leadership in Hospitality industry
Unit 7: Communication and Conflict LH7
Introduction, Meaning of Communication, Types of organizational communication, Communication Process, Barriers of Communication, Communication Channels/Networks, Concept/ meaning of Conflict, Nature and types of Conflict, Sources of Conflict
Unit 8: Organizational Change and Development LH4
Introduction, Concept / Meaning of Change, Forces of Change, Resistance to Change, Managing resistance to change, Concept/ characteristics of Organization Development, Steps in Organization Development
Text and Reference Books
Reference Books
Acharya, B.S. (2015), A frame for Organizational Behaviour. Kathmandu: Asmita Books Publishers & Distributors, P. Ltd.
Adhikari, D. R, (2014) Organizational Behaviour. Kathmandu: Buddha Publication Bhattacharyya, D. K. (2014), Organizational Behaviour, New Delhi: Oxford University Press Dwivedi, R. S, (2009), Organizational Behaviour, India: Macmillan
Luthans, F. (2011), Organizational Behaviour, Singapore: Mc Graw Hill Publications Robbins, S.P, (2014), Organizational Behaviour,New Delhi: Pearson Education Publication
- Short Name N/A
- Course code MGT 313
- Semester Eighth Semester
- Full Marks 100
- Pass Marks 45
- Credit 3 hrs
- Elective/Compulsary Compulsary