Learning is a continuous interaction between individual and the particular social environment in which he/she function. In other words, learning is concerned with an increase in knowledge or expansion of existing skills.

According to Robbins and DeCenzo, “Learning is concerned with bringing about relatively permanent change as a result of experience”.

Factors that affect learning are:

  1. Active
  2. Self
  3. Proper
  4. Practice

Significance of learning:

  1. To understand and predict behavior of people at work
  2. To manage and work in diversity
  3. To adapt to the change in technology
  4. Total quality management
  5. To facilitate organizational change and development.