This course examines the area of performance management, a strategic and integrated process that delivers sustained success to organizations by improving the performance of people who work in them and by developing the capabilities of individual contributors and team. Performance management involves both the manager and employee in identifying and describing essential job functions and relating them to the mission and goals of the organization, developing realistic and appropriate performance standards, giving and receiving feedback about performance, writing and communicating constructive performance evaluations and planning education and development opportunities to sustain, improve or build on employee work performance.
Purpose & Course description
The purpose of this course is to provide students with the knowledge and skills needed to work effectively in managing performance of employees at workplace to enhance the contributions of all employees to organizational effectiveness. This course identifies and defines the role and key concepts of performance management and examines how they are used in management practices particularly to evaluate the performance of individual or group with the result achieved by them. The course covers basic understanding, process, methods & tools used to evaluate performance of staff in order to reward and recognize his/her contribution.
The course deals with the fundamentals of performance management such as, concept, system, needs, objectives, process, its administration, developing methods and tools, performance appraisal cycle, its link with the organizational and individual performance.
Understanding of these concepts is supposed to develop deeper understandings on one very crucial aspect of human resources management – the performance management and its impact on individual and organizational productivity.
After completion of the course you should be able to:
- Understand the fundamentals of Performance Management concept, process and objectives.
- Develop an understanding of why and how the performance of employees to be evaluated and rewarded.
- Learn various methods and tool used for managing / appraising performance of employees.
- To identify performance gaps and to develop tools to bridge the performance gaps.