Describe the major online enterprise applications
Enterprise application are a software solutions that provides business logic and tools to model entire business for organizations to improve productivity and efficiency. Eg: billing systems, customer relationship management systems and supplier management system.
The major online enterprise applications are
i) Management Information Systems
Management Information System or MIS is a planned system of collecting, storing, and disseminating data in the form of information needed to carry out the functions of management.
ii) Enterprise Resource Planning
ERP is an integrated, real-time, cross-functional enterprise application, an enterprise-wide transaction framework that supports all the internal business processes of a company. It supports all core business processes such as sales order processing, inventory, management and control, production and distribution planning, and finance.
iii) Customer Relationship Management
CRM is a comprehensive strategy and process of acquiring, retaining, and partnering with selective customers to create superior value for the company and the customer.
iv) Content Management System
CMS allows publishing, editing, and modifying content as well as its maintenance by combining rules, processes and/or workflows, from a central interface, in a collaborative environment.
v) Executive Support System
Executive support systems are intended to be used by the senior managers directly to provide support to non-programmed decisions in strategic management. This information are often external, unstructured and even uncertain.
