What is functional conflict?

Functional conflict refers to conflict that supports the goals of an organisation. It may be called ‘Constructive conflict’.

The following are the benefits that are derived from this type of conflict:

  1. It fosters creativity
  2. It is a major stimulant for change
  3. It clarifies issues and goals
  4. It enhances communication
  5. It increases energy within a given unit
  6. It overcomes organisational inertia (apathy) and leads to organisational leaning and change
  7. It can also improve decision making and organisational learning by revealing new ways of looking at a problem or the false erroneous assumptions that distorts decision making


Susmita Sah
Jan 13, 2022
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