Define control. Why is it necessary?
4 years ago
Principle of Management
CONTROLLING :- (Monitoring, Evaluating, Checking, Making sure). This process is the ultimate management function and it evaluates the efficiency and effectiveness of the other management functions. The control function is concerned with ensuring that the actions of the organisation’s members do move the organisation towards its stated goals.
It is sometimes referred to as the process of monitoring progress towards achievement of goals. The controlling function entails:-
- Establishing standards of performance and how it will be measured
- Measuring current performance
- Comparing actual with standard performance, and
- Taking corrective action where deviations from stated goals are detected
Through the control function, the manager keeps the organisation on its chosen track through timorously investigating and correcting and deviations from set standards
Control is necessary because of the following factors:-
- The changing environment – Organisations operates in turbulent environments (always changing) and as such there is need to ensure that set targets are Changing environment means that set standards themselves may also have to be reviewed to keep abreast with changes.
- The inevitable of errors – Human beings make mistakes. Indeed, even the most efficient person working under the most conducive environment, is bound to make By providing the link between standard and actual performance, control ensures that such errors are minimised and, where they do occur, are corrected to steer the organisation back on the course for achieving its objectives.
- The Complexity of Organisations – Max Weber referred to the organisation as being composed of thousands of individuals who may each have their own aspirations. This complexity of organisations and diversity of members and activities necessitates control.
- Delegation – managers often have to delegate authority to The irony of all this is that the responsibility for accomplishment of the task and accountability for results both still rest on them. It therefore follows that managers have to undertake the control function to ensure that the authority delegated is effectively used.
Susmita Sah
Jan 13, 2022