What is Management by Walking around (MBWA)?

Robins Coulter describes Management by Walking Around as a control technique in which an entrepreneur or manager is out in the work area, interacting directly with employees and exchanging information about what is going on.

When managers use this method of control they can find out what is happening in their workplace by talking directly and informally with their employees. This method enables managers to be well informed about what is taking place on the ground. It reduces the need for detailed reports.

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Susmita Sah
Jan 13, 2022
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