Differentiate between formal and informal communication.

4 years ago

Organizational Behavior

They are differentiated as follows:

Formal communication	Informal communication
Communication through the channels of communication established formally by the management in an organization is termed as formal communication.	Communication based on social relationship rather than the organizational structure or job descriptions is termed as informal communication.
Formal communication is controlled by the management.	Informal communication is not controlled by the management.

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Bijay Satyal

Bijay Satyal

Oct 30, 2021

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