Differentiate between formal and informal communication.
3 years ago
Organizational Behavior
They are differentiated as follows:
Formal communication |
Informal communication |
Communication through the channels of communication established formally by the management in an organization is termed as formal communication. |
Communication based on social relationship rather than the organizational structure or job descriptions is termed as informal communication. |
Formal communication is controlled by the management. |
Informal communication is not controlled by the management. |

Bijay Satyal
Oct 30, 2021