Differentiate between formal and informal communication.

They are differentiated as follows:

Formal communication

Informal communication

Communication through the channels of communication established formally by the management in an organization is termed as formal communication.

Communication based on social relationship rather than the organizational structure or job descriptions is termed as informal communication.

Formal communication is controlled by the management.

Informal communication is not controlled by the management.

Bijay Satyal
Oct 30, 2021
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